Terms of Service

Last updated: December 12, 2025

1. Acceptance of Terms

By accessing and using SoftNext's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at softnext.ai (the "Service") operated by SoftNext ("us", "we", or "our").

2. Description of Service

SoftNext provides AI automation services including:

  • Intelligent chatbot development and deployment
  • Machine learning solutions and custom models
  • Business process automation
  • Data analytics and AI-driven insights
  • AI security solutions
  • AI strategy consulting and implementation
3. User Obligations

You agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services
  • Not attempt to gain unauthorized access to our systems
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations
4. Service Availability

We strive to maintain high availability of our services, but we do not guarantee uninterrupted access. Services may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical difficulties
  • Force majeure events
  • Third-party service interruptions
5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of SoftNext and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without prior written consent.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

We comply with GDPR and other applicable data protection laws. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

7. Disclaimers and Limitations

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, completeness, or reliability of content
  • Uninterrupted or error-free operation

IN NO EVENT SHALL SOFTNEXT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE.

8. Indemnification

You agree to defend, indemnify, and hold harmless SoftNext and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

9. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

10. Governing Law

These Terms shall be interpreted and governed by the laws of Greece, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Information

If you have any questions about these Terms, please contact us:

SoftNext

Email: softnextgr@gmail.com

Location: Athens, Greece