Terms of Service

Last updated: 10/2/2025

1. Agreement to Terms

By accessing or using SoftNext AI's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

SoftNext AI provides AI automation services, including but not limited to workflow automation, custom AI model integration, and business process optimization. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Accounts

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Payment Terms

4.1 Pricing

Pricing for our services is as described on our website. We reserve the right to change our prices at any time, with notice provided for existing contracts.

4.2 Payment Methods

We accept various payment methods, including cryptocurrency payments. All payments are processed securely through our payment partners.

4.3 Refunds

Refund policies vary by service type. For our 7-Day Pilot program, refunds are available if ROI is not demonstrated as agreed. Monthly retainers may be cancelled with 30 days notice.

5. Intellectual Property Rights

5.1 Our Property

All content, features, and functionality of our services are owned by SoftNext AI and are protected by international copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain all rights to any content you provide to us. By using our services, you grant us a license to use, modify, and process your content solely for the purpose of providing our services.

5.3 Deliverables

Upon full payment, you will own the custom automations and solutions we create for you, subject to any third-party licenses for tools and platforms used.

6. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use our services for any illegal or unauthorized purpose

7. Service Level and Warranties

7.1 Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects service availability.

7.2 Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will meet your specific requirements or that they will be error-free.

8. Limitation of Liability

To the maximum extent permitted by law, SoftNext AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for the services in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless SoftNext AI from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

10. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use our services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SoftNext AI operates, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good faith negotiations. If unsuccessful, disputes may be resolved through binding arbitration.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last updated" date.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: softnextgr@gmail.com

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

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