Privacy Policy

Personal Information

When you contact us or schedule a consultation, we may collect:

• Name and contact information (email address)
• Company name and business information
• Communication preferences
• Information you provide in consultation requests

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referral source

We use your personal information for the following purposes:

• To respond to your inquiries and provide customer support
• To schedule and conduct consultations
• To provide AI automation services
• To improve our website and services
• To send you relevant business communications (with your consent)
• To comply with legal obligations
• To protect our rights and prevent fraud

Under GDPR, we process your personal data based on:

• Consent: When you voluntarily provide information or agree to communications
• Legitimate Interest: To improve our services and website functionality
• Contract Performance: To provide requested services
• Legal Obligation: To comply with applicable laws

We do not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Third-party services that help us operate (e.g., Calendly for scheduling)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

If you are in the EU, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at softnextgr@gmail.com

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

We retain your personal information only as long as necessary:

• Contact information: Until you request deletion or withdraw consent
• Service-related data: For the duration of our business relationship
• Website analytics: Up to 26 months
• Legal compliance: As required by applicable laws

Our website uses cookies and similar technologies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand website usage
• Preference Cookies: To remember your settings (e.g., language)

You can control cookies through your browser settings.

Your information may be transferred to and processed in countries outside the EU. We ensure adequate protection through:

• Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Other appropriate safeguards

For privacy-related questions or to exercise your rights, contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.