GDPR Compliance

Privacy Policy & GDPR Compliance

At SoftNext, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal data.

1. Data Controller

SoftNext is the data controller for personal data collected through our website and services. You can contact us at softnextgr@gmail.com regarding any privacy-related matters.

2. Data We Collect

We may collect the following types of personal data:

  • Contact information (name, email, phone number) when you contact us
  • Technical data (IP address, browser type, device information) through cookies and analytics
  • Usage data about how you interact with our website

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent
  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Your Rights

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right not to be subject to automated decision-making

7. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at softnextgr@gmail.com.